TapQ — Never Miss a Phone Order Again

Turn Every Phone Call Into Revenue

Track every call lead, capture customer data, and transform phone conversations into profitable orders. Unlock your restaurant's growth potential with comprehensive analytics and professional service.

Track Every Call Lead

Automatically log every incoming call with caller details, order history, and customer preferences. Build a valuable customer database for remarketing and loyalty programs.

3x Revenue Growth

Our restaurants average 3x increase in phone order revenue by capturing every missed call during peak hours and converting more callers into paying customers.

Real-Time Analytics

Live dashboard tracking call volume, peak hours, conversion rates, and customer behavior patterns. Make data-driven decisions to optimize operations and maximize revenue.

Build Customer Database

Automatically build a rich customer database from every call for targeted marketing and loyalty programs.

Why Choose TapQ

We combine cutting-edge technology with professional human agents to deliver exceptional service for your restaurant.

Custom IVR Flow

Design your ideal call routing to separate catering from takeout, direct VIP customers appropriately, and ensure every caller reaches the right destination instantly.

Crystal Clear Calls

No hectic kitchen noise or background chaos. Customers hear every detail clearly and feel confident their order is perfectly understood and processed correctly.

AI-Powered Insights

Advanced analytics reveal customer trends, peak demand patterns, and revenue opportunities. Real-time dashboards put actionable insights at your fingertips.

Handle High Volume

Scale effortlessly to handle multiple simultaneous calls during your busiest hours. From lunch rush to Friday dinner, never miss an order again.

Branded Experience

Custom greetings, scripted responses that match your brand voice, and personalized service that makes every customer feel valued and encourages repeat business.

Order Confirmations

Customers receive instant email confirmations with order details and pickup times. Your kitchen gets automatic ticket printouts. No confusion, no errors.

Stop Losing Revenue to Missed Calls

Your staff shouldn't juggle cooking, serving, and answering phones. TapQ handles every call professionally while your team focuses on delivering exceptional food and service.

Answer Every Call

Never miss a customer again. TapQ answers every call in under 30 seconds with professional, friendly service that represents your brand perfectly.

Eliminate Order Errors

Professionally trained agents follow your menu precisely, confirm every detail, and reduce order mistakes by 95%. Higher accuracy means happier customers and fewer refunds.

Free Your Team

Your kitchen staff stays focused on food quality and in-house service. No more interruptions, no more multitasking — just excellence in what they do best.

Your Dedicated Call Center Team

Professional agents trained specifically on your menu, answering in your restaurant's name, and sending orders directly to your POS. Seamless integration, branded experience, lightning-fast service.

Customer calls

They call your regular number — nothing changes for them.

Agent answers

Professional script, friendly tone, accurate order capture.

Order sync

Orders pushed to your POS (Toast, Square, Clover, etc.).

You prepare

Kitchen receives the ticket and cooks — no interruptions.

Complete Phone Order Solution

From POS integration to customer analytics, TapQ provides everything you need to scale your phone order operations and maximize revenue from every call.

Professional Agents

Highly trained call center professionals providing friendly, efficient service tailored to restaurants. They represent your brand voice perfectly on every call.

POS Integration

Seamless integration with Toast, Square, Clover, and more. Orders flow automatically into your existing system with zero manual entry. $99.99/month integration fee.

Extended Coverage

Up to 12 hours daily, 7 days a week. Capture every order during peak lunch and dinner rushes, plus late-night and weekend calls you'd normally miss.

CRM Integration

Every call automatically logged with customer details, order history, and preferences. Build a rich database for targeted marketing and loyalty programs that drive repeat business.

SMS Payment Links

Send secure payment links via SMS for advance payment or offer in-store options. First 3,000 SMS free, then just 2¢/message. Give customers flexible payment choices.

Analytics & Reporting

Weekly performance reviews, real-time call tracking, conversion metrics, and revenue insights. Make informed decisions backed by comprehensive data.

Simple, transparent pricing

Choose a plan that fits your restaurant's needs — scale as you grow.

Starter

Flexible

Usage-based pricing

<3,000 min: 35.3¢/min
3,000-5,000 min: 25.3¢/min
>5,000 min: 20.3¢/min
All standard features included
Perfect for variable call volumes

Get Started

Trusted by Restaurant Owners

Real results from restaurants that transformed their phone operations and dramatically increased revenue with TapQ.

"We tripled our phone order revenue in two months! TapQ captured calls we didn't even know we were missing during rush hours. The ROI paid for itself in the first month."

Maria Rodriguez

Owner, Maria's Tacos

"The analytics are incredible. We now know exactly when to staff up, which menu items to promote, and how to target our best customers. It's completely transformed how we run our business."

James Chen

Chef/Owner, Chen's Kitchen

"We've built a database of 2,000+ customers in 6 months. Our SMS marketing campaigns now generate $15,000+ in additional monthly revenue. Best investment we've made."

Sarah Thompson

Manager, Downtown Pizza Co.

Frequently asked questions

How does the POS integration work?

We push orders directly to your POS using secure API integrations. Your kitchen receives tickets exactly as if staff entered them manually — but faster and with fewer errors. The POS integration costs $99.99/month and includes all major platforms.

Will customers know they're not talking to my staff?

No. Our agents answer using your restaurant name and are thoroughly trained on your menu, tone, and brand. With crystal clear calls and no background restaurant noise, customers believe they're speaking directly with your team.

How long does setup take?

Most restaurants are live within 24 hours. We import your menu, configure POS credentials, design your custom IVR flow, and train agents during a simple onboarding call.

What's included in the per-minute charges?

The 3¢/minute charge covers the actual call handling time by our professional agents. All plans also include custom IVR, CRM integration, analytics, and weekly performance reviews. This ensures you only pay for active agent time.

How does call tracking help my restaurant?

Every call is logged with caller ID, duration, order details, and customer preferences. This data helps you identify peak hours, track marketing ROI, build customer profiles, and make data-driven decisions. Most restaurants see patterns they never knew existed.

How can I really achieve 3x revenue increase?

By capturing calls you're currently missing during busy hours, reducing order errors, and building a customer database for remarketing. Our restaurants average 3x growth in phone order revenue within 3-6 months by never missing a call opportunity.

Can I cancel anytime?

Absolutely. No long-term contracts required. Cancel with one click from your dashboard and you'll only be charged for the current month.

Never Miss a Phone Order Again