Never miss a phone order again — professional agents — for your restaurant

Professional call center agents for your restaurant. Capture every phone order, integrate seamlessly with your POS, and keep your kitchen focused on what matters most.

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99%
Calls Answered Under 30s
3x
Revenue Increase Through Calls
24/7
Call Tracking & Analytics
500+
Happy Restaurants

Tap into every phone call opportunity

Our application tracks every call lead, captures customer data, and helps you turn phone conversations into revenue. See your restaurant's growth potential unlock with comprehensive call analytics.

Track Every Call Lead

Every incoming call is logged into your CRM with caller details, order history, and preferences. Never lose a potential customer again.

3x Revenue Increase

Restaurants using TapQ see an average 3x increase in phone order revenue by capturing calls they previously missed during busy hours.

Complete Call Analytics

Real-time dashboard showing call volume, peak hours, conversion rates, and customer behavior patterns to optimize your operations.

Build Customer Database

Automatically build a rich customer database from every call for targeted marketing and loyalty programs.

Why Choose TapQ

We combine cutting-edge technology with professional human agents to deliver exceptional service for your restaurant.

Custom IVR Flow

Design your ideal IVR to separate catering inquiries from takeout orders, funnel to specific team members or our agents.

Crystal Clear Calls

No hectic restaurant noise. Customers feel confident their order is understood and processed correctly every time.

AI-Driven Analytics

Deep business insights and live call reports directly on your dashboard for data-driven decisions that grow revenue.

Handle Large Call Volumes

Designed to handle simultaneous calls for restaurants of all sizes. Never miss a peak hour order again.

Customized Brand Experience

Personalized greetings for your customers that boost your restaurant's image and encourage repeat visits.

Order Confirmations

Customers receive email confirmations for each phone order, while your kitchen gets instant printouts.

Stop losing revenue to missed calls

Your staff can't juggle cooking, serving, and phone orders. TapQ removes the phone burden so you can focus on the kitchen.

Answer every call

Never miss a customer — TapQ answers instantly and professionally, every single time.

Reduce errors

Trained agents follow your menu rules precisely to minimize order mistakes and maximize satisfaction.

Keep staff focused

Your team stays in the kitchen where they belong — TapQ handles the phones and order entry.

Meet your professional call center team

Agents trained on your menu, answering with your restaurant name and sending orders straight to your POS. Seamless, branded, and lightning fast.

1

Customer calls

They call your regular number — nothing changes for them.

2

Agent answers

Professional script, friendly tone, accurate order capture.

3

Order sync

Orders pushed to your POS (Toast, Square, Clover, etc.).

4

You prepare

Kitchen receives the ticket and cooks — no interruptions.

Professional call center

Everything you need to scale phone orders

POS integrations, order tracking, customer profiles, analytics — TapQ provides the full stack for phone order operations.

Professional agents

India-based, trained agents providing friendly, professional service specifically for restaurants. Your brand voice, delivered perfectly.

POS integrations

Seamless integration with Toast, Square, Clover and more. Orders flow directly into your system. $99.99/month integration fee.

Extended coverage

Up to 12 hours daily, 7 days a week to capture orders during your busiest hours and beyond.

CRM integration

All phone calls automatically logged into CRM with customer details for remarketing and building long-term relationships.

SMS payment links

Take payments via SMS link or in-store. First 3,000 SMS free, then just 2¢/message. Flexible payment options for customers.

Analytics & reporting

Weekly performance reviews, detailed call traffic analytics, and order volume insights to drive data-driven decisions.

Simple, transparent pricing

Choose a plan that fits your restaurant's needs — scale as you grow.

Pay As You Go
Flexible
Usage-based pricing
  • <3,000 min: 35.3¢/min
  • 3,000-5,000 min: 25.3¢/min
  • >5,000 min: 20.3¢/min
  • All standard features included
  • Perfect for variable call volumes
Get Started
Peak Hours
$699
/month + 3¢/min
  • 6 hours/day coverage
  • 7 days a week OR 4 days/week
  • Professional trained agents
  • Custom IVR flow
  • CRM & FAQ integration
  • Weekly performance reviews
Get Started
MOST POPULAR
Off Shore
$950
/month + 3¢/min
  • 12 hours/day coverage
  • 7 days a week
  • India-based professional agents
  • 99% calls answered <30s
  • All standard features
  • Priority support
Start Free Trial
Enterprise
Custom
Contact us
  • Unlimited call coverage
  • Multi-location support
  • Custom integrations
  • Advanced analytics
  • White-glove onboarding
  • Dedicated account manager
Contact Sales

Add-on: POS Integration (Toast, Square, Clover & 3rd Party) - $99.99/month

Loved by restaurant owners

Real results from restaurants that transformed their phone order operations with TapQ.

"We increased our phone order revenue by 3x in just two months! TapQ captured calls we didn't even know we were missing. The ROI is incredible."
M
Maria Rodriguez
Owner, Maria's Tacos
"The call tracking and CRM integration gave us insights we never had before. We now know our peak hours and customer preferences. It's a game changer."
J
James Chen
Chef/Owner, Chen's Kitchen
"Every call is now a potential lead in our system. The customer database we've built has made our marketing so much more effective. Worth every penny."
S
Sarah Thompson
Manager, Downtown Pizza Co.

Ready to stop missing orders?

Start a free 14-day trial with no credit card required — we'll onboard your menu and integrate with your POS.

No credit card required • Setup in 5 minutes • Cancel anytime

Frequently asked questions

How does the POS integration work?

We push orders directly to your POS using secure API integrations. Your kitchen receives tickets exactly as if staff entered them manually — but faster and with fewer errors. The POS integration costs $99.99/month and includes all major platforms.

Will customers know they're not talking to my staff?

No. Our agents answer using your restaurant name and are thoroughly trained on your menu, tone, and brand. With crystal clear calls and no background restaurant noise, customers believe they're speaking directly with your team.

How long does setup take?

Most restaurants are live within 24 hours. We import your menu, configure POS credentials, design your custom IVR flow, and train agents during a simple onboarding call.

What's included in the per-minute charges?

The 3¢/minute charge covers the actual call handling time by our professional agents. All plans also include custom IVR, CRM integration, analytics, and weekly performance reviews. This ensures you only pay for active agent time.

How does call tracking help my restaurant?

Every call is logged with caller ID, duration, order details, and customer preferences. This data helps you identify peak hours, track marketing ROI, build customer profiles, and make data-driven decisions. Most restaurants see patterns they never knew existed.

How can I really achieve 3x revenue increase?

By capturing calls you're currently missing during busy hours, reducing order errors, and building a customer database for remarketing. Our restaurants average 3x growth in phone order revenue within 3-6 months by never missing a call opportunity.

Can I cancel anytime?

Absolutely. No long-term contracts required. Cancel with one click from your dashboard and you'll only be charged for the current month.